8jl app Privacy Policy

1.1 8jl app is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being completely transparent about how we handle your information.

1.2 This Policy applies to all personal data collected through the 8jl app website, mobile platform, customer support channels, and any other touchpoints through which you interact with 8jl app. It covers data collected both online and, where applicable, offline.

1.3 8jl app acts as the data controller for the personal information collected through the Platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that such processing complies with applicable Philippine data privacy law.

2.1 Depending on how you interact with 8jl app, we may collect the following categories of personal data:

2.2 We do not collect sensitive personal information (as defined under the Data Privacy Act) unless it is strictly necessary for compliance purposes, such as verifying your identity or age for KYC requirements.

3.1 8jl app collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment verification data from payment processors such as GCash and PayMaya.

3.2 Where we collect data from third-party sources, we ensure that such third parties have the appropriate legal basis to share that data with us and that the data is handled in accordance with this Policy.

4.1 8jl app uses your personal data for the following purposes:

• To create and manage your 8jl app account and verify your identity;
• To process deposits, withdrawals, and other financial transactions;
• To provide and improve the gaming services available on the Platform;
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements and PAGCOR reporting obligations;
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct;
• To provide customer support and respond to your inquiries;
• To send you service-related communications, such as account notifications and security alerts;
• To send you promotional communications, where you have given your consent to receive them;
• To operate responsible gaming tools, including deposit limits, session limits, and self-exclusion;
• To analyze Platform usage and improve the overall user experience for Filipino players.

4.2 We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5.1 Under the Data Privacy Act of 2012, 8jl app processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations to you under the Terms and Conditions, including account management and transaction processing;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations and PAGCOR licensing requirements;
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent.

6.1 8jl app does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements;
• Payment processors: Including GCash, PayMaya, and partner banks, to process your deposits and withdrawals;
• Fraud prevention and security partners: To detect and prevent fraudulent activity on the Platform;
• IT and platform service providers: Who assist in operating and maintaining the 8jl app platform under strict data processing agreements;
• Regulatory and law enforcement authorities: Including PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where required by law.

6.2 All third parties with whom we share personal data are required to handle that data in accordance with applicable data privacy law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

6.3 In the event of a merger, acquisition, or sale of all or part of 8jl app's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7.1 8jl app retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming history: Retained for a minimum of three (3) years;
• Customer support records: Retained for two (2) years from the date of the interaction;
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter.

7.2 When personal data is no longer required, 8jl app will securely delete or anonymize it in accordance with our data disposal procedures.

8.1 8jl app implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including payment details and identification documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Two-factor authentication options for account access;
• Incident response procedures for detecting and responding to data breaches.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8jl app will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012.

9.1 As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8jl app:

• Right to be informed: You have the right to know what personal data we collect about you and how it is used;
• Right of access: You may request a copy of the personal data we hold about you;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

9.2 To exercise any of the above rights, please contact the 8jl app Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days of receipt.

10.1 8jl app uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

10.2 We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance cookies: Help us understand how players use the Platform so we can improve it. All data collected is aggregated and anonymous.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalize your experience.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

10.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 8jl app platform.

11.1 The 8jl app platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.

11.2 If you believe that a minor has registered an account on 8jl app, please contact our support team immediately so that we can investigate and take appropriate action.

12.1 The 8jl app platform may contain links to third-party websites or services. This Privacy Policy applies only to the 8jl app platform and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12.2 8jl app is not responsible for the privacy practices or content of any third-party websites linked from the Platform.

13.1 8jl app reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or through a prominent notice on the Platform. The "Last Updated" date at the top of this Policy will always reflect the most recent revision.

13.2 Your continued use of the 8jl app platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Privacy Officer:

Data Privacy Officer, 8jl app
Email: [email protected]
Support: [email protected]

14.2 You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been respected. The NPC can be reached through their official government channels.